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TERMS OF SERVICE

Numero6.ai — Enterprise Sovereign AI Inference Platform
Last Updated: 16 August 2026


B2B CONTRACTUAL NOTICE
This website and the Numero6.ai platform are offered strictly to business entities, corporations, public institutions, and self-employed professionals acting in the course of their commercial or professional activities (B2B). This Service is not offered to consumers within the meaning of Directive 2011/83/EU or the Italian Consumer Code (D.Lgs. 206/2005). By registering an account, provisioning an API key, or using the Service, you represent and warrant that you are acting exclusively for professional or enterprise purposes.


1. Provider Information and Territorial Scope

1.1 EU and EEA Contracting Entity

For all customers located or established in the European Union (EU), European Economic Area (EEA), or Switzerland, the Service is operated and legally contracted by:

Company: Netcore S.r.l. a socio unico (operating inter alia through its division VaiSulWeb and Numero6.ai)
Registered Office: Via Corrado Alvaro 14/a - 87036 Rende (CS) - Italy
Italian VAT Identification (P.IVA): IT03149210787
Tax Code (Codice Fiscale): 03149210787
Chamber of Commerce Register (REA): CS-214579 (CCIAA di Cosenza)
Certified PEC Email: legal@pec.netcoreweb.net 
Legal & Inquiries Email: info@vaisulweb.com
Telephone: +39 0984 1527937

(Hereinafter referred to as "Provider", "Netcore", "Numero6", "we", "us", or "our").


1.2 United Kingdom and Non-EU Contracting Rule

Customers established in the United Kingdom or any territory outside the EU/EEA/Switzerland must contract separately with Netcore IT Ltd. (Registered Office: 128 City Road, London, EC1V 2NX,  United Kingdom), subject to separate commercial terms and UK jurisdiction. Netcore S.r.l. enters into agreements exclusively with EU/EEA/Swiss business entities.

2. Definitions

  • "AI Act" means Regulation (EU) 2024/1689 laying down harmonised rules on artificial intelligence.
  • "API" means the application programming interfaces provided by Netcore, including OpenAI-compatible endpoints.
  • "Authorized User" means any employee, contractor, or agent authorized by the Customer to access the Service under Customer's account.
  • "Customer Data" means all text, prompts, documents, files, datasets, embeddings, vector indices, and metadata submitted to or generated within the Customer's Service instance, excluding Provider Operational Data.
  • "Customer-Supplied Model" means any open-weight, fine-tuned, adapter, LoRA, or proprietary model weight imported, downloaded, or executed by Customer on the Service.
  • "Deployer" has the meaning defined under Article 3(4) of the AI Act.
  • "European Infrastructure" means compute, storage, and networking hardware located physically and legally within the EU/EEA.
  • "GDPR" means Regulation (EU) 2016/679 (General Data Protection Regulation).
  • "Model" means any machine-learning model (LLM, vision-language model, embedding, reranker) running on the platform.
  • "Output" means text, code, structured responses, or embeddings returned by a Model via the Service.
  • "Provider-Managed Model" means a curated catalog model deployed, optimized, and operated by Netcore.
  • "Provider Operational Data" means system logs, security telemetry, capacity metrics, and billing data generated by Netcore, excluding Customer Data contents.
  • "Service" means the Numero6.ai platform, including managed inference engines (vLLM, Ollama), Open WebUI instances, Model Context Protocol (MCP) tooling, RAG pipelines, and SearXNG modules.

3. Electronic Acceptance and Registration

3.1 Digital Contract Formation

This Agreement takes effect and becomes legally binding between Netcore and Customer upon the earliest occurrence of:

  • Completing the online registration or onboarding process on the website or console;
  • Checking the digital acceptance box acknowledging these Terms during checkout;
  • Generating an API key or provisioning an inference instance;
  • Executing an enterprise Order Form referencing these Terms.

3.2 Authority to Bind

The individual completing online registration represents and warrants that they possess full legal authority to bind the corporate entity or organization named as Customer.

4. Sovereign Infrastructure and Data Commitments

4.1 Strict European Data Sovereignty

Netcore warrants and guarantees that:

  • Exclusively EU/EEA Infrastructure: All Customer Data, vector indices, RAG documents, inference computations, and runtime caches reside exclusively within European Infrastructure located inside the EU/EEA, unless otherwise explicitly instructed or agreed in writing by the Customer in an applicable Order Form. Where non-EEA processing is requested by the Customer, Customer shall be solely responsible for ensuring an appropriate legal transfer mechanism pursuant to Chapter V of the GDPR.
  • Zero Model Training on Customer Data: Customer Data (prompts, context, RAG documents, outputs) is never used to train, retrain, fine-tune, or evaluate base models, public models, or any third-party AI models.
  • No Third-Country Transfers: Customer Data is never transferred, routed, or accessible to third-country jurisdictions outside the EU/EEA without explicit, documented written instructions from Customer.
  • Independent Operations: The core infrastructure is operated without operational reliance on non-EU cloud hyperscalers that could be subjected to foreign extraterritorial access orders.

4.2 Transparent Flat-Fee Architecture

Inference tiers are billed on a transparent, predictable flat monthly fee aligned with allocated GPU capacity. Unless explicitly specified in a custom enterprise schedule for optional external search or storage overage, the Service does not charge variable per-token fees.

5. AI Models and Exclusion of Warranties

5.1 Model Selection and Customer-Supplied Models

  1. Catalog Models: Netcore provides a catalog of open-weight models (e.g., Llama, Mistral, Qwen series) running on optimized engines (vLLM, Ollama). Netcore reserves the right to update, patch, or deprecate catalog models upon reasonable notice for security or licensing reasons.
  2. Customer-Supplied Models: Customer may download, import, and execute custom open-weight models, private weights, LoRA adapters, or custom fine-tunes within its allocated tier, subject to technical hardware compatibility.

5.2 Absolute Disclaimer of Model Accuracy and Fitness

  1. Probabilistic Outputs: Customer acknowledges that artificial intelligence inference is inherently probabilistic.
  2. No Guarantee of Quality or Factuality: NETCORE DOES NOT WARRANT OR GUARANTEE THE ACCURACY, RELIABILITY, COMPLETENESS, FACTUALITY, LEGAL VALIDITY, SAFETY, OR LAWFULNESS OF ANY OUTPUT GENERATED BY ANY MODEL.
  3. Customer’s Sole Responsibility to Evaluate: The Customer is solely and exclusively responsible for evaluating, testing, verifying, and validating the performance, correctness, bias, hallucination potential, and suitability of any Model and Output for Customer's specific operational, commercial, or regulatory requirements.
  4. Regulated and High-Risk Domains: If Customer uses the Service in connection with medical diagnostics, legal evaluation, credit assessment, employment screening, financial advice, or critical infrastructure, Customer does so at its sole risk and must implement qualified, independent human review.

5.3 Customer Warranties for Custom Models

Where Customer deploys Customer-Supplied Models, Customer warrants that:

  • It holds all required intellectual property licenses, distribution rights, and open-source permissions;
  • The model weights and configurations do not contain malicious code, security backdoors, or exploit scripts;
  • The model does not violate third-party rights, trade secrets, or statutory restrictions.

6. Acceptable Use and Account Security

6.1 Prohibited Activities

Customer shall not use the Service to:

  • Generate, store, or disseminate Child Sexual Abuse Material (CSAM), terrorist content, or illegal hate speech violating Articles 600-ter, 270-bis, or 604-bis of the Italian Penal Code (Codice Penale);
  • Launch automated denial-of-service attacks, port scans, or penetration tests against Provider's infrastructure without prior written consent;
  • Attempt model extraction, weight theft, or unauthorized extraction of another tenant’s data;
  • Circumvent hardware boundaries, multi-tenant isolation, rate limits, or billing parameters;
  • Resell or offer the platform as a public, unauthenticated multi-tenant inference service without prior written agreement.

6.2 Credential Protection

Customer is strictly responsible for securing all API keys, administrative passwords, and Single Sign-On (SSO) credentials. Customer must notify Netcore immediately at info@vaisulweb.com upon suspecting any credential compromise.

7. Data Protection and GDPR Compliance

7.1 Processor and Controller Allocation

Where Customer Data contains personal data:

  • Customer acts as the Data Controller (or Data Processor on behalf of its upstream clients);
  • Netcore acts as the Data Processor, processing personal data strictly upon the documented instructions of Customer pursuant to the online Data Processing Agreement (DPA) incorporated herein.

7.2 Technical and Organizational Security (Art. 32 GDPR)

Netcore maintains technical and organizational measures appropriate to risk, including network isolation, encryption in transit (TLS 1.3), encryption at rest for customer storage volumes, strict least-privilege administrative access, and regular vulnerability scanning.

7.3 Security Incident Notification

In the event of a confirmed Personal Data Breach affecting Customer Data, Netcore shall notify Customer without undue delay pursuant to Article 33(2) GDPR upon becoming aware of the breach, providing relevant technical information to assist Customer's compliance with Articles 33 and 34 GDPR.

8. EU AI Act and Transparency Compliance

8.1 Functional Legal Roles

The parties acknowledge that legal roles under Regulation (EU) 2024/1689 (EU AI Act) are determined by factual operational activities:

  • Netcore provides managed inference infrastructure and model hosting.
  • Customer acts as the Deployer (Article 3(4) AI Act) when it integrates, distributes, or exposes Model capabilities to its business operations or end users.
  • Under Article 25 AI Act, any entity that makes a substantial modification to an AI system or applies its own trademark may assume legal obligations of an AI system Provider.

8.2 Machine-Readable Technical Marking (Art. 50(2) AI Act)

  1. API Metadata: To the extent Netcore is legally classified as a provider of a generative AI system under Article 50(2) AI Act, Netcore provides machine-readable provenance metadata at the API layer (including structured JSON fields such as ai_generated: true, model_id, model_source, timestamp, and generation identifiers) and standard response headers.
  2. Text Marking Limitations: Customer acknowledges that plain-text outputs are delivered via standard digital protocols. Netcore does not warrant or guarantee that machine-readable headers or response metadata will persist once text is copied, pasted, edited, paraphrased, translated, or extracted into downstream external applications.
  3. No Raw Text Modification: Netcore is not required to inject visible disclaimers or footers directly into raw generated text strings where doing so would break code execution, structured JSON generation, or programmatic RAG pipelines.

8.3 Downstream Public Disclosures (Art. 50(4) AI Act)

  1. Deployer Responsibility: Customer is solely responsible for fulfilling all user-facing and public disclosure obligations when publishing or distributing Model Outputs.
  2. Public-Interest and Deepfake Disclosures: If Customer publishes AI-generated or manipulated text on matters of public interest, or generates synthetic media (deepfakes), Customer must provide clear, distinguishable public disclosures at first exposure as required by Article 50(4) AI Act, unless an applicable statutory exception (such as human editorial review and responsibility) applies.
  3. No Circumvention: Customer shall not remove, falsify, or tamper with machine-readable provenance indicators provided in Netcore API responses.


9. Intellectual Property and Ownership

9.1 Customer Data Ownership

Customer retains exclusive ownership of all right, title, and interest (including all intellectual property rights) in and to Customer Data, custom prompts, vector databases, RAG indices, and fine-tuning datasets. Netcore acquires no ownership rights over Customer Data.

9.2 Provider Platform IP

Netcore and its licensors retain all right, title, and interest in and to the Numero6 platform, management software, API architectures, control plane orchestration, documentation, and Provider Operational Data.

9.3 Generated Outputs

To the maximum extent permitted by applicable law, Netcore claims no copyright or proprietary ownership over Outputs generated for Customer. Customer is solely responsible for determining copyright eligibility and lawful usage of Outputs under applicable laws.


10. Pricing, Invoicing, and Payment

10.1 Subscription Fees

Customer shall pay the flat monthly subscription fees corresponding to its selected compute tier. Fees are fixed for the agreed hardware configuration and include standard platform operations and maintenance.

10.2 Invoicing and Taxes

All fees are stated exclusive of Value Added Tax (VAT - IVA), which will be applied when necessary pursuant to Italian tax laws or the EU reverse-charge mechanism (inversione contabile for B2B intra-community supplies).

For Italian entities, electronic invoices will be issued via the Sistema di Interscambio (SDI). Customer must provide a valid PEC or SDI Recipient Code (Codice Destinatario).

10.3 Payment Terms and Late Interest

Payments are due within 30 (thirty) days from the invoice date (or immediately upon checkout for credit-card billing). In the event of late payment, commercial late interest shall accrue automatically without formal notice at the statutory rate established by Legislative Decree No. 231/2002 (D.Lgs. 231/2002), together with statutory recovery costs.

10.4 Suspension for Non-Payment

If undisputed invoices remain unpaid for more than 15 (fifteen) days following formal reminder, Netcore reserves the right to temporarily suspend API access and compute instances until all balances are settled.


11. Disclaimers and Warranties

11.1 Service Warranty

Netcore warrants that it provides the Service using professional skill and care and materially conforming to its published Documentation.

11.2 "As Is" Disclaimer

EXCEPT AS EXPRESSLY STATED HEREIN, THE SERVICE, INFRASTRUCTURE, AND MODELS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NETCORE EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, UNINTERRUPTED AVAILABILITY, NON-INFRINGEMENT, OR FREEDOM FROM BUGS.


12. Limitation of Liability

12.1 Consequential Damages Waiver

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER PARTY SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, REPUTATIONAL HARM, OR BUSINESS INTERRUPTION.

12.2 Aggregate Liability Cap

NETCORE’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT SHALL BE STRICTLY LIMITED TO THE TOTAL FEES ACTUALLY PAID BY CUSTOMER TO NETCORE FOR THE SPECIFIC SERVICE IN THE 6 (SIX) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

12.3 Mandatory Law Exceptions

Nothing in this Agreement limits or excludes liability for:

  • Intentional misconduct (dolo) or gross negligence (colpa grave) pursuant to Article 1229 of the Italian Civil Code;
  • Death or physical personal injury caused by negligence;
  • Compensation rights granted to data subjects under Article 82 GDPR.


13. Indemnification

13.1 Platform IP Indemnity by Netcore

Netcore shall defend and indemnify Customer against third-party claims asserting that the underlying Numero6 platform software (excluding Customer Data, open-weight models, and Customer-Supplied Models) infringes an intellectual property right enforceable in the EU, provided Customer gives prompt written notice, grants control of defense, and cooperates reasonably.

13.2 Customer Indemnification

Customer shall defend and indemnify Netcore, its officers, and employees against any third-party claims, regulatory fines, or damages arising out of:

  • Customer Data or Customer-Supplied Models infringing third-party rights or laws;
  • Customer's violation of Section 6 (Acceptable Use) or Section 8 (AI Act Disclosures);
  • Unlawful processing of personal data without valid legal basis.


14. Term, Suspension, and Termination

14.1 Term and Auto-Renewal

The Agreement begins upon account creation or Order execution and continues on a monthly or annual billing cycle as selected. Subscription cycles automatically renew for equivalent periods unless cancelled via the account console or written notice at least 30 (thirty) days prior to the end of the current billing cycle.

14.2 Termination for Cause

Either party may terminate immediately if the other party materially breaches this Agreement and fails to cure within 30 (thirty) days of written notice, or upon insolvency/bankruptcy proceedings.

14.3 Data Export and Deletion

  • Export Period: Customer may export Customer Data and vector databases for 30 (thirty) days following termination.
  • Permanent Deletion: Upon expiration of the export period, Netcore permanently and securely wipes all Customer Data from primary storage volumes, subject to statutory tax record retention duties.


15. Governing Law and Dispute Resolution

15.1 Italian Law

This Agreement and any dispute arising from or related to it shall be governed exclusively by the laws of the Italian Republic, excluding private international law rules and the UN Convention on Contracts for the International Sale of Goods (CISG).

15.2 Exclusive Jurisdiction

For all disputes arising from or connected to this Agreement, the parties agree that the Court of Tribunale di Cosenza (Italy) shall have exclusive territorial jurisdiction.

16. General Provisions

  • Modifications: Netcore may update these Terms by publishing revised terms on the website with 30 days' advance notice for material changes. Continued use of the Service after effective date constitutes acceptance.
  • Severability: If any provision is deemed unenforceable, the remaining provisions remain in full force.
  • Force Majeure: Neither party is liable for failure or delay caused by events beyond reasonable control (natural disasters, war, grid failures, fiber cutoffs).
  • Language: These Terms are drafted in English. Where required by Italian court proceedings, the official Italian text shall prevail.


17. Specific Approval of Clauses (Artt. 1341–1342 Cod. Civ.)

(Approvazione specifica delle clausole ai sensi degli artt. 1341 e 1342 del Codice Civile)

By completing the online registration, checking the dedicated confirmation box, or using the Service, the Customer expressly declares that it has reviewed, understood, and specifically approves the following clauses pursuant to Articles 1341 and 1342 of the Italian Civil Code:

  • Section 5.1 & Section 16: Right to update, replace, deprecate models and modify terms;
  • Section 5.2: Total disclaimer of model quality, factuality, correctness, and fitness for purpose;
  • Section 8.2 & 8.3: Allocation of AI Act deployer responsibilities and limitations of plain-text provenance markers;
  • Section 10.4: Right to suspend service for non-payment;
  • Section 11.2: Exclusion of statutory warranties and "as is" provision;
  • Section 12.1 & 12.2: Exclusion of indirect damages and aggregate liability cap on Provider;
  • Section 13.2: Customer indemnification obligations;
  • Section 14.1: Automatic renewal of subscription terms;
  • Section 15.2: Exclusive territorial jurisdiction of the designated Italian Court.